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UX Designer Interview Questions

Learn how to answer common UX interview questions and impress your interviewers.

Top interview questions to expect

1. Tell me about a time you had to design for a user with a specific accessibility need.
2. Describe a project where you had to gather user research and how you used it to inform your design decisions.
3. How do you stay up-to-date on the latest UX trends and technologies?
4. Walk me through your design process for a specific project.
5. Give me an example of a time you had to iterate on a design based on user feedback.
6. How do you handle design critiques and feedback?
7. What are your salary expectations?

Check the latest questions for this role:

Answering interview questions with STAR structure

The STAR method is a powerful framework for answering behavioral interview questions. It stands for Situation, Task, Action, and Result. By using this method, you can clearly demonstrate your skills and experiences to the interviewer.

First, describe the Situation – a specific instance where you encountered a relevant challenge or task.

Next, outline the Task – what was your specific responsibility or objective in this situation?

Then, explain the Action – what steps did you take to address the situation and achieve the task?

Finally, describe the Result – what was the outcome of your actions? What did you accomplish, and what did you learn from the experience?

By using the STAR method, you can provide concrete examples of your skills and abilities, making your answers more compelling and memorable to the interviewer.

Sample answers to above interview questions

1. Tell me about a time you had to design for a user with a specific accessibility need.

Example Answer:
“During my time at [Previous Company], I was tasked with redesigning our company’s website to be more accessible for users with visual impairments. I began by conducting user research, interviewing users with various visual disabilities to understand their needs and challenges. I learned that many users relied on screen readers to navigate websites, and they often struggled with confusing or inconsistent website structures.

Based on this research, I implemented several accessibility features, including:

* Using clear and concise language in all website content.
* Ensuring that all images had descriptive alt text.
* Implementing a high-contrast color scheme for better readability.
* Using ARIA attributes to enhance the functionality of interactive elements for screen readers.

The result of these changes was a significantly improved user experience for users with visual impairments. We saw a significant increase in website accessibility ratings and positive feedback from users who previously struggled to navigate our site.”

Why this answer is strong:
This answer effectively uses the STAR method. It outlines the situation (redesigning the website for accessibility), the task (improving accessibility for users with visual impairments), the action (conducting user research and implementing accessibility features), and the result (improved accessibility ratings and positive user feedback).

2. Describe a project where you had to gather user research and how you used it to inform your design decisions.

Example Answer:
“While working on a mobile app redesign for [Previous Company], I conducted extensive user research to understand the needs and pain points of our target audience. I used a combination of methods, including user interviews, usability testing, and surveys.

Through this research, I discovered that users were frustrated with the app’s complex navigation and lack of personalization features. Based on these findings, I redesigned the app’s navigation to be more intuitive and streamlined. I also implemented personalized content recommendations based on user preferences.

The results were positive. User satisfaction scores increased significantly after the redesign, and app engagement metrics showed a considerable improvement. This project demonstrated the importance of user research in informing design decisions and creating a better user experience.”

Why this answer is strong:
This answer clearly explains the situation (mobile app redesign), the task (gathering user research), the action (conducting user research and implementing design changes based on findings), and the result (improved user satisfaction and app engagement).

3. How do you stay up-to-date on the latest UX trends and technologies?

Example Answer:
“I’m passionate about staying up-to-date on the latest UX trends and technologies. I actively engage in the UX community by:

* Reading industry publications and blogs: I regularly read publications like UX Collective, Nielsen Norman Group, and Smashing Magazine to stay informed about the latest trends and best practices.
* Attending conferences and workshops: I make an effort to attend industry conferences like UXPA and CHI to learn from experts and network with other professionals.
* Participating in online forums and communities: I actively participate in online forums like Reddit’s r/UXDesign and the UX Stack Exchange to discuss ideas and learn from others.
* Experimenting with new tools and technologies: I’m always eager to try out new design tools and technologies, such as Figma, Adobe XD, and user testing platforms like UserTesting.com.

By staying informed and engaged, I ensure that my skills and knowledge remain relevant and that I can effectively contribute to projects using the latest industry best practices.”

Why this answer is strong:
This answer demonstrates a proactive approach to staying current in the UX field. It highlights specific resources and activities used to stay informed, showcasing a commitment to professional development.

4. Walk me through your design process for a specific project.

Example Answer:
“For a recent project involving designing a new e-commerce website for [Previous Company], I followed a structured design process.

* Understanding the Problem: I began by conducting user research to understand the target audience, their needs, and their pain points when shopping online. I also analyzed competitor websites to identify best practices and areas for improvement.
* Ideation: Based on the user research, I generated multiple design concepts, sketching out different layouts and features. I presented these concepts to stakeholders and gathered feedback to refine the design direction.
* Prototyping: I created a high-fidelity prototype using Figma to demonstrate the user flow and functionality of the website. This prototype allowed stakeholders to interact with the design and provide feedback.
* Testing and Iteration: I conducted usability testing with real users to gather feedback on the prototype and identify areas for improvement. Based on the feedback, I iterated on the design, making necessary adjustments to improve the user experience.
* Implementation: Once the design was finalized, I collaborated with developers to implement the website. I provided clear specifications and design assets to ensure that the final product aligned with the approved design.

Throughout the process, I maintained open communication with stakeholders and users to ensure that the design met their needs and expectations.”

Why this answer is strong:
This answer provides a clear and detailed description of the design process, demonstrating a structured approach to problem-solving and design. It also highlights the importance of user research, collaboration, and iteration.

5. Give me an example of a time you had to iterate on a design based on user feedback.

Example Answer:
“During the development of a mobile app for [Previous Company], we conducted user testing on a prototype of the app’s navigation. We discovered that users were confused by the app’s primary menu structure, often struggling to find the features they needed.

Based on this feedback, we iterated on the app’s navigation design. We simplified the menu structure, grouping similar features together and using clear and concise labels. We also added a search function to allow users to quickly find specific features.

After implementing these changes, we conducted another round of user testing. The results were significantly improved, with users reporting a much better understanding of the app’s navigation and a more positive overall experience.”

Why this answer is strong:
This answer showcases the ability to adapt and learn from user feedback. It describes a specific situation, the action taken to address the feedback, and the positive outcome of the iteration.

6. How do you handle design critiques and feedback?

Example Answer:
“I welcome design critiques and feedback as an opportunity for growth and improvement. I believe that constructive criticism is essential for creating the best possible designs.

When receiving feedback, I make an effort to:

* Listen actively: I pay close attention to the feedback, trying to understand the perspective of the reviewer.
* Ask clarifying questions: If I need further clarification on any points, I don’t hesitate to ask questions to ensure I fully understand the feedback.
* Remain open-minded: I avoid getting defensive and consider all feedback objectively, even if it’s not what I initially expected.
* Focus on solutions: Instead of dwelling on the critiques, I focus on finding solutions to address the concerns raised.
* Document and implement: I document the feedback and make sure to implement the agreed-upon changes in the design.

I believe that by approaching design critiques with a positive and collaborative mindset, I can learn from the feedback and create better designs.”

Why this answer is strong:
This answer demonstrates a professional and constructive approach to handling feedback. It highlights the importance of active listening, open-mindedness, and a solution-oriented mindset.

7. What are your salary expectations?

Example Answer:
“Based on my research and experience in the UX field, I am seeking a salary range of [Salary Range]. I have considered factors such as my skills and experience, the industry average for UX designers in this market, and the responsibilities of the role. I am confident that my skills and contributions would be a valuable asset to your team, and I am open to discussing this further.”

Why this answer is strong:
This answer is direct and honest, providing a salary range based on research and experience. It also emphasizes the value the candidate can bring to the company.

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