Top interview questions to expect

1. Tell me about a time when you had to overcome a challenge in the lab.
2. Describe a situation where you had to prioritize multiple tasks and handle them effectively.
3. Can you share an example of when you had to collaborate with a team to achieve a common goal?
4. Tell me about a time when you had to deal with a difficult patient or family member.
5. Describe a situation where you had to use your problem-solving skills to resolve an issue in the lab.
6. Can you share an example of when you went above and beyond to help a colleague or patient?
7. What are your thoughts on continuing education and professional development in the field of medical laboratory technology?

Check the latest questions for this role:

Answering interview questions with STAR structure

The STAR method (Situation, Task, Action, Result) is a structured way of answering behavioral interview questions. It allows you to clearly communicate your skills and experiences by providing specific examples.

Situation: Briefly describe the situation or challenge you faced.
Task: Explain the specific task or goal you were responsible for.
Action: Detail the actions you took to address the situation or achieve the goal.
Result: Describe the positive outcome or result of your actions.

By following the STAR method, you can provide structured, concise, and compelling answers that showcase your skills and abilities.

Sample answers to above interview questions

1. Tell me about a time when you had to overcome a challenge in the lab.

Answer:

In a busy lab environment, I was once tasked with conducting a complex test, but the necessary equipment malfunctioned. Instead of panicking, I calmly assessed the situation and found an alternative method to perform the test, ensuring accurate results were delivered on time. This situation exemplified my adaptability and problem-solving skills in the face of challenges.

Reason:

This answer follows the STAR framework effectively. It establishes a challenging situation, describes the task assigned, explains the specific actions taken to overcome the challenge, and highlights the positive outcome of timely and accurate results delivery. The candidate demonstrates adaptability and problem-solving skills, essential attributes in a medical laboratory technologist role.

2. Describe a situation where you had to prioritize multiple tasks and handle them effectively.

Answer:

During a particularly busy shift, I was simultaneously responsible for conducting multiple tests, responding to urgent requests, and training a new employee. Prioritizing tasks effectively, I organized my workflow, delegated responsibilities, and efficiently managed my time to ensure all tasks were completed accurately and on schedule. This experience showcased my ability to prioritize, multitask, and manage my time effectively.

Reason:

This answer adheres to the STAR framework by presenting a situation involving multiple tasks and time constraints. It explains the specific actions taken to prioritize and manage tasks, such as organizing workflow and delegating, resulting in successful completion of all assigned tasks. The candidate demonstrates prioritization, multitasking, and time management skills, which are crucial in a fast-paced laboratory environment.

3. Can you share an example of when you had to collaborate with a team to achieve a common goal.

Answer:

As part of a team conducting a research project, we faced challenges in obtaining consistent results. Collaborating effectively, we shared ideas, conducted brainstorming sessions, and adjusted our methodology. Through teamwork and open communication, we were able to identify the source of the inconsistency and develop a revised approach that yielded successful and consistent results. This experience highlighted my ability to collaborate, communicate, and contribute to team success.

Reason:

This answer follows the STAR framework by describing a situation where collaboration was essential. It explains the task of conducting a research project, the specific actions taken to collaborate, such as sharing ideas and adjusting methodology, and the positive outcome of achieving consistent and successful results. The candidate demonstrates collaboration, communication, and teamwork skills, which are valuable in any laboratory setting.

4. Tell me about a time when you had to deal with a difficult patient or family member.

Answer:

During a challenging interaction with a patient’s family member, who expressed frustration and concern about the testing process, I employed active listening skills and empathy to address their concerns. I patiently explained the procedures, provided clear and accurate information, and reassured them about the quality of our services. This approach helped alleviate their concerns and established a trusting relationship, allowing us to proceed with the necessary testing smoothly.

Reason:

This answer adheres to the STAR framework by presenting a situation involving a difficult interaction with a patient’s family member. It describes the specific actions taken to address their concerns, such as active listening and empathy, providing clear information, and reassurance, resulting in a positive outcome of trust and cooperation. The candidate demonstrates communication, empathy, and patient-centered care skills, which are essential in any healthcare profession.

5. Describe a situation where you had to use your problem-solving skills to resolve an issue in the lab.

Answer:

When faced with a discrepancy in test results, I conducted a thorough investigation, reviewed procedures, and consulted with colleagues to identify the root cause of the issue. Through this systematic approach, I was able to rectify the error, implement corrective measures, and ensure accurate results going forward. This experience showcased my problem-solving skills, attention to detail, and commitment to quality assurance in the laboratory setting.

Reason:

This answer follows the STAR framework by describing a situation involving a problem in the lab. It explains the specific actions taken to solve the problem, such as conducting an investigation, consulting with colleagues, and implementing corrective measures, resulting in the resolution of the issue and improved accuracy. The candidate demonstrates problem-solving, attention to detail, and quality assurance skills, which are essential in a medical laboratory technologist role.

6. Can you share an example of when you went above and beyond to help a colleague or patient.

Answer:

During a particularly busy time in the lab, a colleague was struggling to complete a complex test due to a technical issue. Recognizing their distress, I offered assistance, patiently explained the procedure, and helped them troubleshoot the problem. This support enabled my colleague to successfully complete the test, ensuring timely delivery of results to the patient. This experience demonstrated my willingness to go the extra mile, provide support to colleagues, and prioritize patient care.

Reason:

This answer adheres to the STAR framework by presenting a situation where the candidate went above and beyond to help a colleague. It describes the specific actions taken to provide support, such as explaining the procedure and troubleshooting the issue, resulting in the successful completion of the test and delivery of results to the patient. The candidate demonstrates teamwork, support, and patient care skills, which are important in any healthcare setting.

7. What are your thoughts on continuing education and professional development in the field of medical laboratory technology?

Answer:

In the dynamic field of medical laboratory technology, I believe it is crucial to continuously pursue continuing education and professional development opportunities. These endeavors enhance my knowledge, skills, and expertise, enabling me to stay abreast of advancements, emerging technologies, and evolving best practices. By actively participating in workshops, seminars, and conferences, I remain committed to delivering high-quality laboratory services and ensuring patient safety.

Reason:

This answer demonstrates the candidate’s commitment to continuous learning and professional development in the field. It highlights the importance of acquiring new knowledge, skills, and expertise to stay current with advancements and best practices. The candidate also emphasizes the impact of these endeavors on delivering high-quality laboratory services and ensuring patient safety.