Top interview questions to expect

1. Tell me about yourself.
2. Why are you interested in this Account Executive Manager position?
3. What is your sales experience and what are your biggest sales wins?
4. How do you handle objections from clients?
5. Describe a time you had to manage a challenging client.
6. How do you prioritize your workload and manage multiple projects?
7. What are your salary expectations?

Check the latest questions for this role:

Answering interview questions with STAR structure

To answer behavioral interview questions effectively, use the STAR method. This framework helps you structure your responses by outlining the Situation, Task, Action, and Result of a relevant experience. This method allows you to provide specific examples that demonstrate your skills and abilities.

Sample answers to above interview questions

1. Tell me about yourself.

This question is an opportunity to showcase your relevant experience and passion for sales.

Example Answer:

“I’m a highly motivated and results-oriented sales professional with [Number] years of experience in the [Industry] industry. I have a proven track record of exceeding sales targets and building strong relationships with clients. In my previous role at [Previous Company], I was responsible for [Key Responsibilities]. I’m passionate about helping businesses grow and I’m excited to leverage my skills to contribute to the success of [Company Name].”

Why this is a strong answer:

* Situation: You briefly mention your experience and industry, setting the context.
* Task: You outline your key responsibilities, demonstrating your experience.
* Action: You highlight your achievements and skills, showing your capabilities.
* Result: You express your passion and desire to contribute to the company’s success.

2. Why are you interested in this Account Executive Manager position?

This question allows you to demonstrate your research and enthusiasm for the role and company.

Example Answer:

“I’ve been following [Company Name]’s work for some time now and I’m impressed by your [Specific Company Achievements]. I’m particularly interested in [Specific Aspects of the Role] because I believe my [Relevant Skills] would be a valuable asset to your team. I’m eager to contribute to [Company’s Goals] and I’m confident that I can make a significant impact in this role.”

Why this is a strong answer:

* Situation: You demonstrate your knowledge of the company and its achievements.
* Task: You identify specific aspects of the role that align with your interests and skills.
* Action: You highlight how your skills and experience can benefit the company.
* Result: You express your enthusiasm for the role and your commitment to the company’s success.

3. What is your sales experience and what are your biggest sales wins?

This question allows you to showcase your sales skills and achievements.

Example Answer:

“In my previous role at [Previous Company], I was responsible for [Key Responsibilities]. During my time there, I consistently exceeded sales targets, achieving [Specific Achievement]. One of my biggest sales wins was [Describe a Specific Sales Win]. This involved [Describe the Situation and Actions]. As a result, I was able to [Describe the Positive Outcome]. This experience taught me the importance of [Key Lesson Learned].”

Why this is a strong answer:

* Situation: You provide context for your sales experience and responsibilities.
* Task: You highlight your achievements and quantify your success.
* Action: You describe a specific sales win, outlining the situation and actions taken.
* Result: You explain the positive outcome of your actions and the lessons learned.

4. How do you handle objections from clients?

This question assesses your ability to overcome challenges and build rapport with clients.

Example Answer:

“I understand that objections are a natural part of the sales process. When a client raises an objection, I first listen carefully to understand their concerns. Then, I try to address their specific needs and offer solutions that meet their requirements. I believe in building strong relationships with clients, so I always strive to maintain a positive and professional demeanor, even when facing challenges. For example, I once had a client who was hesitant about [Describe the Objection]. I addressed their concerns by [Describe the Action Taken]. This resulted in [Describe the Positive Outcome].”

Why this is a strong answer:

* Situation: You acknowledge that objections are common and explain your approach.
* Task: You outline your steps for handling objections, emphasizing active listening and problem-solving.
* Action: You provide a specific example of how you handled an objection successfully.
* Result: You explain the positive outcome of your actions and the impact on the client relationship.

5. Describe a time you had to manage a challenging client.

This question assesses your ability to handle difficult situations and maintain professionalism.

Example Answer:

“I once had a client who was very demanding and had unrealistic expectations. They were constantly changing their requirements and were difficult to please. I remained calm and professional throughout the process, actively listening to their needs and trying to find solutions that met their expectations. I also kept my manager informed about the situation and we worked together to develop a plan to address the client’s concerns. Ultimately, we were able to [Describe the Positive Outcome]. This experience taught me the importance of [Key Lesson Learned].”

Why this is a strong answer:

* Situation: You describe a challenging client situation and the specific difficulties you faced.
* Task: You explain how you managed the situation and your approach to communication.
* Action: You outline the steps you took to address the client’s concerns and maintain professionalism.
* Result: You describe the positive outcome of your actions and the lessons learned from the experience.

6. How do you prioritize your workload and manage multiple projects?

This question assesses your time management skills and ability to juggle multiple tasks.

Example Answer:

“I use a combination of tools and techniques to prioritize my workload and manage multiple projects effectively. I start by creating a list of all my tasks and deadlines. Then, I prioritize them based on urgency and importance. I also use a calendar to schedule my time and allocate specific blocks for different tasks. I’m a strong communicator and I keep my manager and colleagues informed about my progress and any potential roadblocks. For example, I once had to manage three major projects simultaneously, each with tight deadlines. I [Describe the Specific Actions Taken] to ensure that all projects were completed on time and to a high standard. This experience taught me the importance of [Key Lesson Learned].”

Why this is a strong answer:

* Situation: You explain your approach to prioritizing tasks and managing multiple projects.
* Task: You outline your specific methods and tools for time management and organization.
* Action: You provide a specific example of how you managed multiple projects successfully.
* Result: You describe the positive outcome of your actions and the lessons learned from the experience.

7. What are your salary expectations?

This question requires careful consideration and research.

Example Answer:

“Based on my experience and the requirements of this role, I’m seeking a salary in the range of [Salary Range]. I’m confident that my skills and contributions would be a valuable asset to your team, and I’m eager to discuss this further during the interview process.”

Why this is a strong answer:

* Situation: You acknowledge the question and provide a clear salary range.
* Task: You demonstrate your understanding of your worth and the industry standards.
* Action: You express your confidence in your skills and your desire to discuss further.
* Result: You maintain a professional and assertive tone while leaving room for negotiation.