Top interview questions to expect

1. Tell us about a time when you successfully resolved a conflict.
2. Give an example of when you had to adapt to a significant change in your job.
3. How do you set priorities and manage multiple tasks effectively?
4. Describe a situation where you worked collaboratively to achieve a shared goal.
5. Can you share an instance where you went above and beyond for a customer or colleague?
6. What specific skills or experiences make you a strong fit for this role at Patterson Companies?
7. What are your salary expectations, and how did you arrive at this figure?

Check the latest questions for this role:

Answering interview questions with STAR structure

The STAR method is a renowned framework for effectively responding to behavioral interview questions. It involves detailing a Situation or task, the Tasks you performed, the Actions you took, and the Results of your efforts. By following this structure, you can deliver compelling and well-organized answers that showcase your skills, experiences, and problem-solving abilities.

Sample answers to above interview questions

1. Tell us about a time when you successfully resolved a conflict.

Example Answer: In my previous role, I encountered a disagreement between two colleagues who held opposing viewpoints. I took the initiative to mediate the situation, actively listening to both parties to understand their perspectives. I then facilitated a constructive conversation, encouraging them to find common ground and work towards a mutually beneficial solution. Through my efforts, the conflict was resolved amicably, and the colleagues were able to collaborate effectively moving forward.

STAR Explanation: This answer is strong because it demonstrates several key qualities sought by employers. I showcased my Skill in conflict resolution, my Task of facilitating a productive conversation, my Actions of actively listening and encouraging empathy, and the Result of successfully resolving the conflict and fostering collaboration.

2. Give an example of when you had to adapt to a significant change in your job.

Example Answer: When our company underwent a major restructuring, I found myself in a new role with unfamiliar responsibilities. To adapt effectively, I Sought guidance from my manager and colleagues, Took the initiative to learn new skills, and Actively participated in training and development opportunities. As a result, I was able to not only adapt to the changes but also excel in my new position, earning recognition for my contributions.

STAR Explanation: This answer highlights my adaptability, proactiveness, and commitment to personal and professional growth. I demonstrated how I Sought resources to learn and Took the necessary steps to adapt to the changes, resulting in a positive Result of excelling in my new role.

3. How do you set priorities and manage multiple tasks effectively?

Example Answer: Prioritization is crucial to my work ethic. I utilize various tools and techniques to stay organized and productive. I Start by creating a to-do list, Taking into account the importance and urgency of each task. I then Allocate specific time slots for different tasks, prioritizing those that align with my overall goals. Throughout the day, I Review my progress and adjust my schedule as needed to ensure I meet deadlines and deliver high-quality work.

STAR Explanation: This answer showcases my organizational skills, time management abilities, and adaptability. I demonstrated how I Set clear priorities, Take action to manage my time wisely, and Adjust my approach as needed to achieve Results that align with my goals.

4. Describe a situation where you worked collaboratively to achieve a shared goal.

Example Answer: In my previous team, we were tasked with developing a new marketing campaign. I actively Sought input from all team members, Taking the time to understand their perspectives and expertise. I then Assumed the role of a facilitator, encouraging open communication and ensuring everyone’s ideas were heard. Through collaborative brainstorming, we were able to develop a creative and impactful campaign that exceeded our expectations.

STAR Explanation: This answer highlights my teamwork skills, collaboration abilities, and leadership qualities. I demonstrated how I Sought diverse perspectives, Took action to facilitate communication, and Assumed a leadership role to achieve a shared Result that exceeded expectations.

5. Can you share an instance where you went above and beyond for a customer or colleague?

Example Answer: During a particularly busy period, I noticed a colleague struggling to meet a tight deadline. I Stepped in and offered my assistance, Taking on some of their tasks to alleviate their workload. I also Adjusted my schedule to work overtime, ensuring that all tasks were completed on time and to a high standard. My colleague expressed gratitude for my support, and we were able to successfully meet the deadline together.

STAR Explanation: This answer demonstrates my willingness to go the extra mile, my teamwork skills, and my commitment to delivering results. I highlighted how I Stepped in to help, Took action to alleviate my colleague’s workload, and Adjusted my schedule to ensure a positive Result for both myself and my colleague.

6. What specific skills or experiences make you a strong fit for this role at Patterson Companies?

Example Answer: My background in healthcare supply chain management, coupled with my strong analytical and problem-solving skills, make me a great fit for this role. I have a proven track record of optimizing supply chain processes, reducing costs, and improving efficiency. Additionally, my experience in leading and motivating teams will enable me to contribute effectively to Patterson Companies’ continued success.

STAR Explanation: This answer demonstrates how my skills, experiences, and qualifications align with the requirements of the role. I highlighted my Specific skills and experiences, Took action to explain how they apply to the role, and provided a positive Result of my ability to contribute to the company’s success.

7. What are your salary expectations, and how did you arrive at this figure?

Example Answer: My salary expectations are aligned with the market value for similar roles in the healthcare industry. I conducted thorough research to determine a fair and competitive salary range. I also considered my skills, experience, and the responsibilities of the role at Patterson Companies. My goal is to be fairly compensated for my contributions to the company’s success.

STAR Explanation: This answer demonstrates my understanding of market trends, my ability to conduct research, and my confidence in my worth as a professional. I highlighted how I Set fair salary expectations based on market research and my Task of considering my skills and experience, resulting in a positive Result of aligning my expectations with the company’s compensation structure.