Top interview questions to expect

1. What motivates you to pursue a career in hygiene and infection prevention?
2. Describe a situation where you had to go above and beyond to solve a problem for a customer.
3. How do you handle working in a fast-paced, demanding environment?
4. Can you tell me about a time when you had to work effectively as part of a team?
5. What are your strengths and weaknesses as they relate to this role?
6. Can you give me an example of a time when you had to adapt to change or uncertainty?
7. Why are you interested in working for Ecolab specifically?

Check the latest questions for this role:

Answering interview questions with STAR structure

The STAR framework is a structured approach to answering behavioral interview questions. It stands for Situation, Task, Action, Result. When answering a behavioral interview question using the STAR framework, you should follow these steps:

1. Situation: Briefly describe the situation or context in which the event occurred.
2. Task: Explain the task or goal you were trying to achieve.
3. Action: Describe the specific actions you took to address the situation and achieve your goal.
4. Result: Share the positive outcome or result of your actions.

By following the STAR framework, you can provide clear, concise, and compelling answers to behavioral interview questions that demonstrate your skills, abilities, and experiences.

Sample answers to above interview questions

1. Question: What motivates you to pursue a career in hygiene and infection prevention?

Answer: I have always been passionate about protecting public health. I believe that everyone deserves to live in a safe and healthy environment, and I am drawn to the opportunity to make a difference in the world through my work. I am particularly interested in hygiene and infection prevention because I believe that these are essential components of creating a healthy society.

Explanation: This answer is strong because it demonstrates the candidate’s passion for public health and their desire to make a difference. The candidate also highlights their interest in hygiene and infection prevention, which is a key focus area for Ecolab.

2. Question: Describe a situation where you had to go above and beyond to solve a problem for a customer.

Answer: In my previous role, I was responsible for resolving customer complaints. I once received a call from a customer who was very angry because the product they had purchased was not working properly. I listened carefully to the customer’s concerns and asked clarifying questions to fully understand the problem. Once I had a good understanding of the situation, I worked with my team to develop a solution that would meet the customer’s needs. We were able to resolve the issue and the customer was very satisfied with the outcome.

Explanation: This answer is strong because it demonstrates the candidate’s customer service skills and their ability to go above and beyond to solve problems. The candidate also highlights their ability to work collaboratively with their team to achieve a positive outcome.

3. Question: How do you handle working in a fast-paced, demanding environment?

Answer: I thrive in fast-paced, demanding environments. I am able to stay calm and focused under pressure, and I am always willing to put in the extra effort to get the job done. I am also good at prioritizing my work and managing my time effectively.

Explanation: This answer is strong because it demonstrates the candidate’s ability to work well under pressure and their strong work ethic. The candidate also highlights their time management skills, which are essential for success in a fast-paced environment.

4. Question: Can you tell me about a time when you had to work effectively as part of a team?

Answer: In my previous role, I was part of a team that was responsible for developing a new product. I was able to work effectively with my team members to generate ideas, brainstorm solutions, and overcome challenges. We were able to successfully launch the product on time and within budget.

Explanation: This answer is strong because it demonstrates the candidate’s teamwork skills and their ability to collaborate with others to achieve a common goal. The candidate also highlights their ability to contribute to a team effort and their success in launching a new product.

5. Question: What are your strengths and weaknesses as they relate to this role?

Answer: My strengths include my strong customer service skills, my ability to work well under pressure, and my attention to detail. I am also a team player and I am always willing to go the extra mile. My weakness is that I can sometimes be a perfectionist, which can lead me to spend too much time on details. However, I am working on this and I am confident that I can overcome this weakness.

Explanation: This answer is strong because it demonstrates the candidate’s self-awareness and their ability to identify both their strengths and weaknesses. The candidate also highlights their willingness to work on their weaknesses and improve their skills.

6. Question: Can you give me an example of a time when you had to adapt to change or uncertainty?

Answer: In my previous role, I was responsible for managing a team of customer service representatives. The company was going through a major transition at the time, and I had to adapt to a number of changes, including a new management team, a new customer service software system, and a new set of customer service protocols. I was able to successfully lead my team through these changes and we were able to maintain a high level of customer service.

Explanation: This answer is strong because it demonstrates the candidate’s ability to adapt to change and their resilience in the face of uncertainty. The candidate also highlights their ability to lead a team through change and their success in maintaining a high level of customer service.

7. Question: Why are you interested in working for Ecolab specifically?

Answer: I am interested in working for Ecolab because I am passionate about the company’s mission to make the world a cleaner, healthier, and safer place. I am also impressed by Ecolab’s commitment to sustainability and innovation. I believe that Ecolab is a company where I can make a real difference in the world, and I am excited about the opportunity to contribute to the company’s success.

Explanation: This answer is strong because it demonstrates the candidate’s passion for Ecolab’s mission and their commitment to sustainability and innovation. The candidate also highlights their desire to make a difference in the world and their excitement about the opportunity to contribute to Ecolab’s success.