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Hershey Behavioral Interview Questions: Unlock Your Dream Job at the Chocolate Giant

Hershey’s iconic chocolates and rich history make it a dream employer for many. Did you know that Hershey also offers competitive benefits and an employee discount on their delicious products?

Top interview questions to expect


1. Could you describe a situation where you had to work effectively under pressure?

2. Tell me about a time you successfully worked within a team to achieve a shared goal.

3. Share a time when you had to analyze a large amount of data and make a decision.

4. Describe a time when you managed a challenging stakeholder or client.

5. Could you tell me about a work-related situation where you had to overcome a major obstacle?

6. Share a time when you identified a problem and took the initiative to fix it.

7. Could you provide an example of a time you creatively solved a problem or approached a task differently?

Check the latest questions for this role:

Answering interview questions with STAR structure

The STAR framework is a simple yet effective way to structure your answers to behavioral interview questions. STAR stands for:

– Situation: Set the stage by describing the relevant context and details of the situation you’re referencing.

– Task: Explain the specific task or challenge you faced in that situation.

– Action: Describe the specific actions you took to address the task or challenge.

– Result: Share the positive outcome or resolution that resulted from your actions.

By using the STAR framework, you can provide clear, concise, and compelling answers to behavioral interview questions that demonstrate your skills, abilities, and experiences.

Sample answers to above interview questions


1. Could you describe a situation where you had to work effectively under pressure?

Example:

“In my previous role, I was working on a critical project with an impending deadline. We encountered numerous unexpected challenges, and the pressure was escalating. To mitigate the situation, I organized the team, delegated tasks effectively, and communicated regularly with our manager. Through focused effort and collaboration, we successfully completed the project before the deadline, delivering high-quality results.”

Why this answer is strong:

This answer follows the STAR framework effectively, providing a clear context, describing the specific task and challenges faced, explaining the actions taken, and highlighting the positive outcome. It demonstrates the candidate’s ability to handle pressure, organizational skills, problem-solving capabilities, and teamwork.

2. Tell me about a time you successfully worked within a team to achieve a shared goal.

Example:

“I was part of a project team that was tasked with developing a new advertising campaign. We had team members from different departments with diverse expertise. I actively listened to others’ ideas, fostered a collaborative environment, and coordinated our efforts effectively. As a result, we came up with a creative and impactful campaign that exceeded our client’s expectations.”

Why this answer is strong:

This answer showcases the candidate’s teamwork, communication, and leadership skills. It demonstrates their ability to work effectively in diverse teams, contribute to a shared goal, and achieve positive outcomes through collaboration.

3. Share a time when you had to analyze a large amount of data and make a decision.

Example:

“During my internship at a market research firm, I was responsible for analyzing consumer survey data to identify trends and patterns. I employed data visualization tools to present the findings clearly and concisely. Based on the analysis, I provided valuable recommendations that helped the company make informed decisions about their product development and marketing strategies.”

Why this answer is strong:

This answer highlights the candidate’s analytical, problem-solving, and data interpretation skills. It demonstrates their ability to handle large amounts of information, extract meaningful insights, and communicate findings effectively.

4. Describe a time when you managed a challenging stakeholder or client.

Example:

“I once worked with a client who was particularly demanding and had a reputation for being difficult to please. To manage the situation effectively, I maintained a positive and professional attitude, actively listened to their concerns, and proactively offered solutions. I exceeded their expectations by delivering high-quality work and communicating regularly. Ultimately, I established a strong working relationship with the client, which led to successful project outcomes.”

Why this answer is strong:

This answer demonstrates the candidate’s ability to handle difficult stakeholders, maintain a positive attitude under pressure, and adapt their communication style to meet the client’s needs. It highlights their conflict resolution and interpersonal skills.

5. Could you tell me about a work-related situation where you had to overcome a major obstacle?

Example:

“While working on a complex project, we encountered a technical issue that threatened to derail our progress. I took immediate action by gathering the team to brainstorm solutions. We conducted extensive research and experimented with different approaches until we found a viable solution. This allowed us to stay on track and complete the project successfully, meeting all deadlines and requirements.”

Why this answer is strong:

This answer showcases the candidate’s problem-solving, adaptability, and resilience. It demonstrates their ability to overcome challenges, collaborate with others, and take initiative to resolve complex issues.

6. Share a time when you identified a problem and took the initiative to fix it.

Example:

“In my previous role, I noticed that our team was struggling with inefficiencies in our workflow. I took the initiative to analyze our processes and identified areas for improvement. I proposed a new system that streamlined our workflow and reduced redundancy. My initiative resulted in increased productivity and enhanced collaboration within the team.”

Why this answer is strong:

This answer highlights the candidate’s proactive approach to problem-solving, their ability to identify inefficiencies, and their willingness to take initiative to improve processes. It demonstrates their leadership, analytical, and organizational skills.

7. Could you provide an example of a time you creatively solved a problem or approached a task differently?

Example:

“While working on a marketing campaign, our team was tasked with creating a video that would appeal to a diverse audience. Instead of using traditional methods, I suggested an innovative approach that involved incorporating user-generated content and interactive elements. This idea resulted in a highly engaging video that surpassed our expectations and generated a significant increase in brand engagement.”

Why this answer is strong:

This answer demonstrates the candidate’s creativity, their ability to think outside the box, and their willingness to take risks. It highlights their adaptability, their understanding of audience preferences, and their ability to generate original ideas that lead to positive outcomes.

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