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Ace Your Murphy Oil Corporation Behavioral Interview: Top Questions and Answers

Murphy Oil Corporation is a leading global energy company committed to diversity, inclusion, and employee empowerment. With a strong commitment to sustainability and innovation, it provides employees with exciting growth opportunities.

Top interview questions to expect


1. Tell me about a time when you had to work on a cross-functional team. How did you manage different perspectives and ensure effective collaboration?

2. Describe a situation where you faced a challenging stakeholder. How did you build rapport, address their concerns, and align their support for a project?

3. Give an example of how you identified a problem or inefficiency in a process and took the initiative to propose and implement a solution.

4. Share a time when you had to manage competing priorities. How did you prioritize, allocate your time effectively, and achieve desired outcomes?

5. Describe a situation where you had to make a difficult ethical decision. How did you weigh the pros and cons, consider the impact on stakeholders, and arrive at a decision that aligned with Murphy Oil Corporation’s values?

6. Provide an example of a time when you had to adapt to a rapidly changing work environment. How did you maintain flexibility, remain productive, and contribute to the team’s success?

7. Tell me about a situation where you demonstrated exceptional customer service. How did you go above and beyond to resolve a customer’s issue or exceed their expectations?

Check the latest questions for this role:

Answering interview questions with STAR structure


The STAR framework is a structured method for answering behavioral interview questions. It stands for:

– Situation: Briefly describe the context or scenario in which the event took place.

– Task: Explain the specific task or objective you were responsible for.

– Action: Describe the actions you took to address the situation or complete the task.

– Result: Share the positive outcomes or accomplishments achieved as a result of your actions.

This framework helps you provide clear, concise, and relevant answers to behavioral interview questions, demonstrating your skills, abilities, and experiences.

Sample answers to above interview questions


1. Tell me about a time when you had to work on a cross-functional team. How did you manage different perspectives and ensure effective collaboration?

Answer:

* Situation: As a project manager at Murphy Oil Corporation, I led a cross-functional team tasked with developing a new marketing campaign.

* Task: My responsibility was to coordinate communication and collaboration among team members from various departments, including marketing, sales, and finance.

* Action:

* To manage different perspectives, I held regular team meetings to foster open discussion and encourage diverse ideas.

* I also created a shared online workspace where team members could access project documents, collaborate on assignments, and provide feedback.

* Additionally, I scheduled one-on-one meetings with team members to discuss individual contributions and ensure alignment with the overall project goals.

* Result:

* The team successfully launched the marketing campaign on time and within budget, resulting in a significant increase in product sales.

* The collaborative approach contributed to a positive and productive work environment, fostering a sense of teamwork and mutual respect.

2. Describe a situation where you faced a challenging stakeholder. How did you build rapport, address their concerns, and align their support for a project?

Answer:

* Situation: During my tenure as a project manager at Murphy Oil Corporation, I encountered a challenging stakeholder who was initially resistant to a proposed change in project direction.

* Task: My objective was to gain their support for the new direction and ensure a smooth transition.

* Action:

* I scheduled a one-on-one meeting with the stakeholder to understand their concerns and reservations.

* I actively listened to their perspective and acknowledged their valid points.

* I then presented a comprehensive analysis of the benefits and potential outcomes of the proposed change, emphasizing how it aligned with the company’s long-term goals.

* Result:

* The stakeholder became more receptive to the new direction and agreed to collaborate on the project.

* Their support was instrumental in securing the necessary resources and approvals to successfully implement the change.

3. Give an example of how you identified a problem or inefficiency in a process and took the initiative to propose and implement a solution.

Answer:

* Situation: While working as a process engineer at Murphy Oil Corporation, I noticed inefficiencies in the production workflow that led to delays and bottlenecks.

* Task: My role was to analyze the existing process, identify potential improvements, and propose solutions to optimize production.

* Action:

* I conducted a thorough analysis of the workflow, identifying specific areas that contributed to inefficiencies.

* I consulted with team members and experts to gather insights and brainstorm potential solutions.

* I developed a detailed proposal outlining the proposed changes and their expected benefits, including increased productivity and cost reduction.

* Result:

* The proposal was approved by management, and I was tasked with implementing the new process.

* The revised workflow resulted in significant improvements in production efficiency, reducing lead times and increasing overall productivity.

4. Share a time when you had to manage competing priorities. How did you prioritize, allocate your time effectively, and achieve desired outcomes?

Answer:

* Situation: As a production manager at Murphy Oil Corporation, I faced competing priorities when multiple production lines required attention simultaneously.

* Task: My responsibility was to allocate resources efficiently, ensure timely completion of tasks, and meet production targets.

* Action:

* I created a comprehensive priority matrix to categorize tasks based on urgency and importance.

* I delegated certain tasks to team members with the necessary expertise, empowering them to take ownership and contribute to the overall success.

* I focused on clear communication and transparent updates to keep stakeholders informed of progress and any potential challenges.

* Result:

* I successfully managed to allocate resources and prioritize tasks effectively, completing all assignments on time and achieving desired production outcomes.

* My ability to manage competing priorities contributed to a productive and efficient work environment, fostering a sense of teamwork and accountability.

5. Describe a situation where you had to make a difficult ethical decision. How did you weigh the pros and cons, consider the impact on stakeholders, and arrive at a decision that aligned with Murphy Oil Corporation’s values?

Answer:

* Situation: As a procurement manager at Murphy Oil Corporation, I encountered a situation where a potential supplier offered a significantly lower bid but raised concerns about their compliance with environmental and labor standards.

* Task: My responsibility was to make a decision that balanced cost-effectiveness with the company’s commitment to ethical and sustainable practices.

* Action:

* I conducted thorough research on the supplier’s background, reputation, and track record regarding environmental and labor practices.

* I engaged in open discussions with the supplier, seeking their perspective and understanding their efforts to improve their compliance.

* I consulted with colleagues and experts within the company to gain insights and consider potential implications of the decision.

* Result:

* I made an informed decision to decline the supplier’s offer, prioritizing Murphy Oil Corporation’s values and commitment to ethical and sustainable practices.

* This decision aligned with the company’s long-term goals of maintaining a positive reputation, fostering trust among stakeholders, and promoting responsible business practices.

6. Provide an example of a time when you had to adapt to a rapidly changing work environment. How did you maintain flexibility, remain productive, and contribute to the team’s success?

Answer:

* Situation: During my time as a project manager at Murphy Oil Corporation, I experienced a major shift in project requirements due to unforeseen circumstances.

* Task: My responsibility was to adapt quickly, maintain project momentum, and ensure a successful outcome.

* Action:

* I initiated open communication with team members and stakeholders to gather their input and address their concerns.

* I revised project plans and timelines to accommodate the changes, prioritizing critical tasks and reallocating resources as needed.

* I remained flexible and open to new ideas, seeking innovative solutions to overcome challenges and deliver the project successfully.

* Result:

* I successfully adapted to the changing work environment, maintaining project momentum and achieving the desired outcomes within the adjusted timeline.

* My flexibility and adaptability contributed to a positive team dynamic, fostering a culture of resilience and innovation.

7. Tell me about a situation where you demonstrated exceptional customer service. How did you go above and beyond to resolve a customer’s issue or exceed their expectations?

Answer:

* Situation: As a customer service representative at Murphy Oil Corporation, I encountered a customer who faced difficulties navigating our online platform.

* Task: My responsibility was to provide exceptional support, resolve their issue promptly, and ensure their satisfaction.

* Action:

* I actively listened to the customer’s concerns, demonstrating empathy and understanding of their frustration.

* I patiently guided them through the online platform, providing clear and concise instructions to help them complete their task successfully.

* I went above and beyond by following up with the customer to ensure their issue was fully resolved and to gather feedback on their experience.

* Result:

* The customer expressed gratitude for the exceptional support and praised my patience, understanding, and willingness to go the extra mile.

* This positive interaction resulted in increased customer satisfaction and strengthened the customer’s loyalty towards Murphy Oil Corporation.

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