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Ace Your Gilead Sciences Behavioral Interview: Top 7 Questions and STAR Answers

Gilead Sciences stands out with its unwavering commitment to advancing breakthrough therapies, empowering employees to make a positive impact, and fostering a culture of innovation. Discover their unique approach to healthcare and learn how you can contribute to their mission.

Top interview questions to expect

1. Tell me about a time you faced a difficult ethical dilemma at work. How did you handle it?
2. Can you share an instance where you had to work under pressure and how you managed to deliver results?
3. Describe a situation where you successfully collaborated with your colleagues from different departments. What was your role in achieving the desired outcome?
4. Can you recall a time when you had to overcome a major obstacle to achieve a goal? How did you approach the challenge?
5. Tell me about a time when you had to make a tough decision with limited information. How did you gather the necessary data to make an informed decision?
6. Can you share an instance where you identified an opportunity to improve a process or procedure and took action to implement it?
7. Tell me about a time when you had to provide constructive feedback to a colleague. How did you handle the situation to ensure the feedback was well-received?

Check the latest questions for this role:

Answering interview questions with STAR structure

The STAR framework is a structured approach to answering behavioral interview questions by providing specific, quantifiable, and relevant examples from your professional experiences. Here’s how to effectively utilize the STAR framework:

– Situation: Begin by setting the context of the situation you were faced with. Provide necessary details to give the interviewer a clear understanding of the circumstances.

– Task: Describe the specific task or responsibility you were assigned in the situation. What were your objectives or goals?

– Action: Explain the specific actions you took to address the situation. Highlight your problem-solving abilities, decision-making skills, and the steps you took to overcome the challenge.

– Result: Conclude your answer by emphasizing the positive outcomes or achievements resulting from your actions. Quantify your results whenever possible, and emphasize the lessons learned or skills developed throughout the experience.

Sample answers to above interview questions

1. Question: Tell me about a time you faced a difficult ethical dilemma at work. How did you handle it?

STAR Answer:

Situation: As a project manager at a pharmaceutical company, I was tasked with developing a new drug for a rare disease. During the development process, we encountered a potential side effect that could have serious consequences for patients.

Task: My responsibility was to decide whether to continue the project or halt the development process due to the potential safety concerns.

Action: I gathered a team of experts, including scientists, ethicists, and regulatory specialists, to thoroughly assess the risks and benefits of the drug. Together, we conducted extensive research, evaluated clinical data, and consulted with external experts.

Result: Based on the comprehensive analysis, we made the difficult decision to halt the development process. While it was a challenging decision, we prioritized patient safety and transparency, informing all relevant stakeholders. This decision was met with respect and understanding from our team and the public.
2. Question: Can you share an instance where you had to work under pressure and how you managed to deliver results?

STAR Answer:

Situation: As a sales representative for a biotech company, I was assigned to a major sales territory just before a crucial product launch. The pressure was high to secure a significant number of orders within a short timeframe.

Task: My goal was to exceed sales targets and establish strong relationships with key clients in the territory.

Action: I created a comprehensive sales strategy, leveraging my knowledge of the market and customer needs. I prioritized lead generation, conducted thorough market research, and tailored my sales pitch to each client. I also collaborated closely with the marketing team to ensure a cohesive campaign.

Result: Through my dedicated efforts and strategic planning, I exceeded the sales targets by 20% within the first quarter. I also secured long-term contracts with major clients, contributing significantly to the company’s overall revenue growth.
3. Question: Describe a situation where you successfully collaborated with your colleagues from different departments. What was your role in achieving the desired outcome?

STAR Answer:

Situation: As a software engineer at a tech company, I was part of a cross-functional team tasked with developing a new software platform. The team consisted of engineers, designers, and product managers from various departments.

Task: My role was to lead the technical design and implementation of the software platform, ensuring its functionality and scalability.

Action: I facilitated effective communication and collaboration among team members by organizing regular meetings, establishing clear channels of communication, and creating a shared vision for the project. I also actively sought feedback and input from team members, promoting a culture of mutual respect and trust.

Result: Through our collective efforts and seamless collaboration, we successfully developed and launched the software platform on time and within budget. The platform received positive feedback from users, leading to increased customer satisfaction and a boost in sales.
4. Question: Can you recall a time when you had to overcome a major obstacle to achieve a goal? How did you approach the challenge?

STAR Answer:

Situation: During my tenure as a marketing manager at a consumer goods company, we faced a sudden drop in sales due to a competitor’s aggressive marketing campaign. The challenge was to regain market share and restore customer loyalty.

Task: My objective was to develop and implement a comprehensive marketing strategy to counter the competitor’s tactics.

Action: I conducted thorough market research to gain insights into consumer preferences and identify potential opportunities. Based on the findings, I devised a creative marketing campaign that emphasized our brand’s unique value proposition and highlighted our commitment to customer satisfaction. I also collaborated with the sales team to ensure a cohesive approach and alignment with our overall business goals.

Result: As a result of our strategic efforts, we successfully regained market share and restored customer loyalty. Sales figures improved significantly, exceeding pre-campaign levels, and our brand reputation was strengthened, leading to increased customer engagement and positive feedback.
5. Question: Tell me about a time when you had to make a tough decision with limited information. How did you gather the necessary data to make an informed decision?

STAR Answer:

Situation: As a project manager for a construction company, I was faced with a critical decision: whether to proceed with a project despite potential delays due to inclement weather. The decision had significant financial implications and could impact the project timeline.

Task: My responsibility was to assess the situation, gather relevant data, and make an informed decision that would minimize risks and ensure project success.

Action: I consulted with experts, including meteorologists, engineers, and site supervisors, to gather accurate weather forecasts and evaluate the potential impact of delays. I also analyzed project timelines, resource availability, and contingency plans to mitigate potential risks.

Result: Based on the gathered data and expert advice, I made the decision to proceed with the project while implementing additional safety measures and contingency plans. The project was completed successfully, within the revised timeline and budget, and the client was satisfied with the outcome.
6. Question: Can you share an instance where you identified an opportunity to improve a process or procedure and took action to implement it?

STAR Answer:

Situation: While working as a customer service representative, I noticed a recurring issue with a particular product, leading to customer dissatisfaction. I saw an opportunity to improve the process and enhance customer satisfaction.

Task: My goal was to identify the root cause of the issue and develop a solution to prevent its recurrence.

Action: I conducted thorough research, analyzed customer feedback, and consulted with technical experts to pinpoint the root cause of the problem. I then proposed a solution that involved refining the product design and implementing stricter quality control measures.

Result: After implementing the proposed solution, the issue was resolved, leading to a significant decrease in customer complaints and an increase in customer satisfaction. The improved process also resulted in cost savings for the company due to reduced product returns and warranty claims.
7. Question: Tell me about a time when you had to provide constructive feedback to a colleague. How did you handle the situation to ensure the feedback was well-received?

STAR Answer:

Situation: As a team leader, I had to provide constructive feedback to a colleague whose performance was below expectations. The challenge was to deliver the feedback in a manner that would motivate and encourage improvement while maintaining a positive working relationship.

Task: My objective was to address the colleague’s performance issues constructively, helping them recognize their strengths and areas for improvement.

Action: I scheduled a private meeting with the colleague to discuss their performance. I began by acknowledging their strengths and contributions to the team. Then, I provided specific examples of areas where improvement was needed, focusing on observable behaviors and offering tangible suggestions for improvement. I also encouraged the colleague to share their perspective and actively listened to their concerns.

Result: The feedback was well-received by the colleague, who expressed appreciation for the honest and constructive approach. They committed to working on the areas identified for improvement and sought out additional support and guidance. As a result, their performance improved significantly, and they became a valuable asset to the team.

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