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Ace Your Behavioral Interview at National General Holdings: Top Questions and Expert Answers

National General Holdings is known for its empowering work culture, employee development opportunities, and recognition as a Fortune 1000 company. Did you know they also offer competitive benefits, including a 401(k) with company match and flexible work schedules?

Top interview questions to expect


1. Tell us about a time when you had to overcome a challenge at work.
2. Describe a situation where you demonstrated strong teamwork skills.
3. Give an example of a time when you had to adapt to a new or changing work environment.
4. How do you prioritize and manage multiple projects simultaneously?
5. Tell us about a time when you had to make a difficult decision under pressure.
6. Describe a situation where you had to provide constructive feedback to a colleague.
7. Can you give us an example of a time when you successfully resolved a conflict with a coworker?

Check the latest questions for this role:

Answering interview questions with STAR structure

The STAR framework is a structured way to answer behavioral interview questions by providing specific examples of your experiences. The acronym stands for Situation, Task, Action, and Result.

1. Situation: Briefly describe the context or situation in which the event occurred, including key details such as the time and place.
2. Task: Clearly state the specific task, goal, or challenge you were responsible for or faced.
3. Action: Describe the actions you took to address the task or challenge, focusing on the specific steps and strategies you employed.
4. Result: Conclude your answer by highlighting the positive outcome or result of your actions. Be sure to emphasize what you learned or gained from the experience.

Sample answers to above interview questions


1. Tell us about a time when you had to overcome a challenge at work.

*Answer:*

In my previous role, our team was tasked with launching a new product within a tight deadline. However, we encountered several unexpected obstacles, including supply chain disruptions and technical difficulties. To overcome these challenges, I took the initiative to coordinate with different departments, proactively communicate with stakeholders, and implement creative problem-solving techniques. As a result, we were able to successfully launch the product on time, exceeding our sales expectations.

*Explanation:*

This answer effectively demonstrates the STAR framework by providing a specific example of a challenge, the actions taken to overcome it, and the positive outcome achieved. It showcases the candidate’s ability to handle pressure, problem-solve, and collaborate effectively with others.

2. Describe a situation where you demonstrated strong teamwork skills.

*Answer:*

In my current role, I had the opportunity to lead a cross-functional team in developing a new marketing campaign. I made sure to clearly communicate the project goals, assign tasks based on team members’ strengths, and foster a collaborative environment. Through regular check-ins, open communication, and active listening, I was able to motivate and guide the team to deliver a successful campaign that exceeded our targets.

*Explanation:*

This answer highlights the candidate’s strong teamwork skills by providing a specific example of how they effectively led and motivated a team to achieve a common goal. It demonstrates their ability to communicate effectively, delegate tasks, and create a positive and productive work environment.

3. Give an example of a time when you had to adapt to a new or changing work environment.

*Answer:*

When I transitioned to my current role, I had to quickly adapt to a new industry and unfamiliar software systems. To overcome this challenge, I proactively sought out learning opportunities, attended training sessions, and engaged in self-directed research. I also made an effort to connect with experienced colleagues and actively asked for their guidance and support. As a result, I was able to quickly get up to speed and contribute effectively to the team’s success.

*Explanation:*

This answer showcases the candidate’s adaptability and willingness to learn. It demonstrates their ability to take initiative, seek out resources, and quickly integrate into a new environment. These qualities are highly valued in today’s rapidly changing workplace.

4. How do you prioritize and manage multiple projects simultaneously?

*Answer:*

In my previous role, I often had to juggle multiple projects with varying deadlines and priorities. To effectively manage my workload, I used a combination of time management techniques, such as creating detailed to-do lists, setting clear priorities, and breaking down larger tasks into smaller, more manageable steps. I also made sure to communicate regularly with stakeholders and team members to keep everyone informed of my progress and any potential challenges. As a result, I was able to successfully complete all of my projects on time and within budget.

*Explanation:*

This answer demonstrates the candidate’s strong organizational and time management skills. It highlights their ability to prioritize tasks, allocate their time effectively, and communicate clearly with stakeholders. These skills are essential for success in any role that requires multitasking and managing multiple projects.

5. Tell us about a time when you had to make a difficult decision under pressure.

*Answer:*

In my current role, I had to make a difficult decision regarding a product recall. After carefully considering the potential risks and benefits, I made the decision to recall the product, even though it meant losing a significant amount of revenue. This decision was met with some resistance from other team members, but I was able to effectively communicate the rationale behind my decision and ultimately gained their support. As a result, we were able to prevent any potential harm to our customers and maintain our reputation as a responsible company.

*Explanation:*

This answer showcases the candidate’s decision-making skills and their ability to think critically under pressure. It demonstrates their willingness to take calculated risks, consider the long-term consequences of their actions, and communicate effectively with stakeholders. These qualities are essential for success in any leadership or managerial role.

6. Describe a situation where you had to provide constructive feedback to a colleague.

*Answer:*

In my previous role, I had a colleague who was struggling to meet deadlines and was making frequent errors in their work. Instead of criticizing them directly, I took a more constructive approach. I scheduled a private meeting with them, where I expressed my concerns in a respectful and non-confrontational manner. I also offered specific suggestions for improvement and provided them with additional resources and support. As a result, my colleague was able to turn things around and significantly improve their performance.

*Explanation:*

This answer demonstrates the candidate’s strong interpersonal and communication skills. It highlights their ability to provide constructive feedback in a positive and supportive manner. It also showcases their willingness to help others and their commitment to fostering a positive work environment.

7. Can you give us an example of a time when you successfully resolved a conflict with a coworker?

*Answer:*

In my current role, I had a disagreement with a coworker over the best approach to a project. Instead of allowing the conflict to escalate, I took the initiative to arrange a face-to-face meeting with them. During the meeting, I actively listened to their perspective and tried to understand their concerns. I also expressed my own point of view and worked together to find a mutually agreeable solution. As a

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