What is the hiring manager looking for?

The hiring manager wants to know how you handle change, how you respond to new situations, and how you learn and grow from your experiences. They also want to see if you are open to new ideas and if you are willing to take risks.

How to structure your answer

1) Select a Compelling Example: Pick a story where you made a real positive change.
2) Explain the Background: Set the context and why change was necessary.
3) Describe Your Actions: Explain how you proactively adapted and any hurdles you overcame.
4) Highlight Positive Outcomes: Share the consequences of your adaptation.
5) Conclude with Lessons Learned: What you gained from this experience.

Tips to answer this interview question

Tips:
– Be positive and focus on the positive aspects of the change and how you adapted to it.
– Be specific and provide details about the situation, your actions, and the outcomes.
– Be concise and keep your answer to the point.
– Avoid negative language or dwelling on the difficulties you faced.
– Practice your answer out loud so you can deliver it confidently.

Things to Avoid:
– Don’t give an example where you resisted change or had a negative attitude.
– Don’t talk about a change that was too minor or inconsequential.
– Don’t ramble on or go off on tangents.
– Don’t make things up or exaggerate your story.

Example interview answers to this question

Sample Answers:

1. Adapting to a New Software Implementation:

“In my previous role, our company implemented a new software system that completely changed the way we managed our customer data. Initially, I struggled with the new interface and found it challenging to navigate. However, I took the initiative to attend training sessions, read manuals, and ask for help from my colleagues. Within a few weeks, I had mastered the new system and was able to use it to improve my efficiency and productivity. This experience taught me the importance of being adaptable and open to learning new things.”

2. Handling a Sudden Increase in Workload:

“During a particularly busy season at work, I was given a significant increase in my workload. I was initially overwhelmed, but I knew I had to adapt to the situation. I reorganized my schedule, prioritized my tasks, and sought help from my team members. I also took breaks throughout the day to avoid burnout. As a result, I was able to successfully manage the increased workload and even complete some additional projects.”

3. Working with a Difficult Colleague:

“I once had to work with a colleague who had a very different work style than me. This caused some initial conflict and misunderstandings. However, I made an effort to understand their perspective and adapt my communication style accordingly. I also sought opportunities to collaborate with them on projects, which helped us to build a better working relationship. This experience taught me the importance of being flexible and adaptable when working with different types of people.”